Introduction

Last updated: March 28, 2025

This Privacy Policy ("Policy") details the collection, use, and protection of your personal data by Radom Pay Limited ("Radom Pay") and Radom Pay Spółka z ograniczoną odpowiedzialnością ("Radom Pay SP z o.o."), collectively referred to as “Radom,” “we,” “our,” or “us.” We encourage you to read this Policy carefully.

Definitions:

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  • "Personal Data" refers to any information relating to an identified or identifiable individual.
  • "Services" refers to the products and services provided by Radom.
  • "Business Users" are merchants using our Services.
  • "End Customers" transact with Business Users utilizing Radom Services.
  • "Representatives" administer Business Users' accounts.
  • "Visitors" are individuals accessing the Radom website without a registered account.
    
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1. Personal Data Collection and Usage

Radom collects and processes personal data based on your interaction with our Services.

1.1 End Customers

Data Collected: Name, email address, billing/shipping addresses, wallet addresses, purchase details (amount, currency, date), and any other necessary transaction information.

Usage: Provide transaction processing services, support Business Users, maintain transaction records, comply with regulatory obligations, and enhance our services.

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1.2 Representatives

Data Collected: Business name, logo, contact information, role-based permissions, and invited colleagues' information.

Usage: Provide account management, facilitate communication, and maintain service functionality and notifications.

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1.3 Site Visitors

Data Collected: Information submitted via forms or surveys (name, contact details), IP address, analytics data, and location.

Usage: Respond to inquiries, analyze website usage, improve user experience, and provide information about Radom services.

1. Data Retention Radom retains personal data only as long as necessary for the specified purposes or as required by law.
2. International Data Transfers Radom operates primarily in the United Kingdom and Poland. Personal data may be transferred internationally. We ensure compliance with relevant data protection regulations when transferring data across borders.
3. Security Measures Radom employs industry-standard security practices to protect personal data against unauthorized access, alteration, disclosure, or destruction.
4. Third-party Sharing We do not sell your personal data. We share data only with Business Users (for transaction purposes), trusted service providers assisting in service delivery, and as required by law.
5. Your Rights You have the right to:
   - Access and review your personal data.
   - Correct inaccuracies or request deletion of your data.
   - Object to or restrict processing.
   - Data portability.
   - Withdraw consent at any time (where processing is based on consent).
6. Cookies and Analytics We utilize cookies and analytics tools (e.g., Google Analytics) to enhance website performance and user experience. Users may manage cookie preferences through their browser settings.
7. Updates to Privacy Policy We may periodically update this Policy. Updates will be communicated via email, website notices, or within our Services, as appropriate.
8. Contact Information For questions or complaints about this Policy or our data practices, please contact: Radom Pay Limited Email: contact@radom.com

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Contact us at contact@radom.com to exercise your rights.

EEA and UK residents may exercise GDPR-specific rights. California residents may request information on third-party disclosures once annually.