Introduction

Last updated: March 28, 2025 ‍

These Terms of Service (“Terms”) form a binding legal agreement between you (“you”, “User”) and Radom Pay Limited (“Radom”, “we”, “our”, or “us”), governing your use of our services, APIs, applications, platforms, and all associated tools and features (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

‍

2. Eligibility

You may only use the Services if you are at least 18 years old and legally capable of forming a binding contract. By using our Services, you represent and warrant that you meet these criteria.

‍

3. About the Services

Radom Pay Limited is a provider of technological infrastructure that enables businesses and individuals to interact with cryptocurrency and fiat financial systems. Our Services include, but are not limited to:

• Cryptocurrency and stablecoin payment processing
• Mass crypto payouts and on-chain disbursements
• Crypto-to-fiat and fiat-to-crypto settlement
• Virtual IBANs and FX payment capabilities (via third-party banking partners)
• No-code and API-based integrations for Web3 commerce
• Automated crypto subscriptions and recurring billing
• Crypto custody and exchange services (offered by a licensed entity)

‍

Regulated Activities

Certain Services, including custody of digital assets and crypto exchange functionalities, are provided by our regulated affiliate Radom Pay Spółka z ograniczoną odpowiedzialnością, a MiCA-compliant Virtual Asset Service Provider (VASP) authorised in Poland.

Where fiat-related Payment Initiation Services (PIS) are involved (e.g. open banking on-ramps), Radom does not act as a licensed Payment Institution under PSD2. These services are facilitated through licensed third-party providers. Radom does not assume liability for the performance or compliance of these third parties.

‍

4. Risks and Disclaimers

By using our Services, you acknowledge and accept that:

• Digital assets, including cryptocurrencies, are highly volatile and speculative.
• No part of our Services is protected by deposit insurance schemes (e.g., FSCS, FDIC, SIPC).
• You use blockchain and crypto services at your own risk. Transactions may be irreversible and vulnerable to hacking, theft, or user error.
• Radom does not offer investment advice, financial planning, or legal counsel.
• Radom is not responsible for the outcome of any transaction, including failed, delayed, or disputed payments.
• Any reliance on information provided through our Services is at your own discretion.
  ‍

5. User Responsibilities

You agree to:

• Comply with all applicable laws and regulations, including those governing anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions compliance.
• Provide accurate, complete, and up-to-date information.
• Secure your access credentials and notify us immediately of any suspected breach.
• Refrain from using our Services for illegal, harmful, or prohibited purposes.
• Pay all applicable fees and taxes associated with your use of the Services.

‍

6. Prohibited Activities

You must not use our Services to:

• Engage in fraud, scams, terrorism financing, or sanctions evasion
• Participate in unlicensed gambling or illegal adult content
• Distribute malware or exploit security vulnerabilities
• Violate the intellectual property of others
• Facilitate high-risk financial schemes (e.g., Ponzi or pyramid schemes)

Violation may result in account suspension, legal action, and reporting to authorities.

‍

7. Fees and Payments

Our Services are subject to fees, which may include transaction fees, subscription fees, network fees, and FX fees. Fees are automatically deducted or invoiced, depending on your usage tier. You authorize Radom to deduct applicable fees from your balances or payments processed on your behalf.

You are solely responsible for all taxes arising from your activities on our platform. We are not responsible for determining or remitting taxes on your behalf.

‍

8. Intellectual Property

All intellectual property rights in the Services, including software, branding, documentation, and APIs, belong exclusively to Radom or its licensors.

You are granted a non-exclusive, revocable, non-transferable license to use the Services for lawful business purposes. You may not:

• Copy, reverse-engineer, or modify the Services
• Use our branding without prior written consent
• Sub-license or resell access to our Services

Radom may use your company logo for promotional purposes, unless otherwise agreed in writing.

‍

9. Data Protection and Confidentiality

You agree to maintain the confidentiality of all non-public information shared between you and Radom.

Radom applies reasonable security measures aligned with industry standards. However, you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure.

Radom shall not be liable for breaches unless resulting from its gross negligence or wilful misconduct.

See our Privacy Policy for more on how your data is handled.

‍

10. Limitation of Liability

To the maximum extent permitted by law:

• Radom shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, business interruption, or data loss.
• Our total aggregate liability shall not exceed the total amount of fees paid by you to Radom in the preceding 12-month period.
• We disclaim liability for third-party services, blockchain errors, smart contract failures, or regulatory actions outside of our control.

11. Indemnification

You agree to defend, indemnify, and hold harmless Radom, its affiliates, directors, employees, and agents from and against all third-party claims or demands arising from:

• Your use of the Services
• Your violation of these Terms
• Your breach of applicable laws
• Your infringement of third-party rights

‍

12. Dispute Resolution

Informal Resolution

You agree to first attempt to resolve any dispute informally by contacting us at contact@radom.com. If a resolution cannot be reached within 60 days, the matter may proceed to arbitration.

Binding Arbitration

Disputes that remain unresolved shall be submitted to final and binding arbitration under the London Court of International Arbitration (LCIA) Rules.

• The language of arbitration shall be English.
• The seat of arbitration shall be London, United Kingdom.
• The decision of the arbitrator is final and enforceable.

Class Action Waiver ‍

You agree not to participate in class or representative actions against Radom. Disputes must be resolved individually.

‍

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. If a dispute is not arbitrable, it shall be submitted to the exclusive jurisdiction of the courts in London, UK.

‍

14. Amendments

We reserve the right to update or modify these Terms at any time. You will be notified of material changes. Continued use of the Services following such changes constitutes your acceptance.

‍

15. Miscellaneous

• Severability: If any part of these Terms is held invalid, the rest remain in full effect.
• Force Majeure: Neither party shall be liable for delays caused by events beyond reasonable control.
• Waiver: Failure to enforce any right does not constitute a waiver.
• Entire Agreement: These Terms constitute the entire agreement between you and Radom regarding the Services.

‍

16. Contact Information

Radom Pay Limited 71-75 Shelton Street, Covent Garden London, WC2H 9JQ, United Kingdom Email: contact@radom.com

By accessing or continuing to use our Services, you explicitly acknowledge you have read, understood, and agreed to be bound by these Terms of Service.