Introduction

Last updated: June 4, 2025

These Terms of Service ("Terms") form a binding legal agreement between you ("you," "your," or "User") and Radom Pay Limited (UK) and Radom Pay Spółka z ograniczoną odpowiedzialnością (Poland), collectively referred to as "Radom," "we," "our," or "us." By using any Radom service, whether as a Merchant, End Customer, or Visitor, you agree to be bound by these Terms.If you do not agree, do not access or use our Services.


1. Overview of Services

Radom provides crypto payment processing, mass payouts, fiat conversion, and financial infrastructure services through both no-code and API-based products. Services include:

  • Crypto & stablecoin payments
  • Mass crypto payouts
  • Fiat on-ramping and off-ramping
  • Virtual IBANs and FX transfers
  • Custody and exchange (via our licensed Polish VASP)
  • Recurring billing and token-gated access tools

Some services are delivered in conjunction with licensed third-party providers, especially where fiat connectivity is required. These partners may impose additional terms.

2. Regulatory Status

Radom Pay Sp. z o.o. is a licensed Virtual Asset Service Provider (VASP) regulated in Poland and compliant with MiCA.Radom Pay Limited does not offer Payment Initiation Services (PIS) under PSD2. Fiat services, where applicable, are delivered via regulated third parties. Terms of those providers are available in Annex 1.Use of our Services may be subject to KYC/AML checks as required by law.

3. Eligibility

You may only use our Services if:

  • You are at least 18 years old
  • You can enter into legally binding agreements
  • You are not located in a sanctioned country or listed on any sanctions list (e.g., OFAC, EU, UN)Use of certain services (e.g., crypto-to-fiat settlement) may be restricted based on your jurisdiction.

4. User Responsibilities

You agree to:

  • Provide accurate, complete, and up-to-date information
  • Keep credentials secure
  • Comply with all applicable laws and regulations (including AML/CFT, sanctions, and tax laws)
  • Notify us immediately of unauthorized access or security breaches

You are responsible for all activity on your account, including by those to whom you give access.

5. Prohibited Activities

You may not use our Services to:

  • Engage in fraud, money laundering, terrorist financing, or sanctions evasion
  • Distribute or promote illicit content or malware
  • Facilitate unlicensed gambling, high-risk investments, adult services, or unlawful finance
  • Violate intellectual property rights or applicable law

We reserve the right to suspend or terminate your access and report activity to relevant authorities.

6. Fees & Taxes

Fees may include transaction charges, gas/network fees, and monthly service fees. Fees are disclosed via the platform or your service agreement. Radom may deduct fees automatically where applicable.

You are solely responsible for any taxes arising from your use of our Services. Radom does not provide tax advice.

Some payment products and services may require additional set-up or activation fees, as well as enhanced due diligence and legal opinion submissions. These fees are non-refundable if you fail to meet compliance requirements.

7. Data Privacy

Radom collects and processes personal data in accordance with applicable laws and our Privacy Notice.

By using our Services, you confirm you have read and understood the Privacy Notice. You acknowledge that personal data may be shared with regulatory bodies and service providers where necessary for compliance.

8. Intellectual Property

All content, software, APIs, and trademarks are owned by Radom or our licensors. You are granted a non-exclusive, revocable license to use the Services for their intended purpose.

You may not:

  • Reverse-engineer, copy, or modify our Services
  • Use Radom's branding without permission
  • Sublicense or resell the Services

We may display your company logo for marketing purposes unless otherwise agreed.

9. Security and Disclaimers

We implement appropriate security measures, but we cannot guarantee absolute protection from unauthorized access.We do not guarantee uninterrupted service and disclaim all liability for blockchain errors, network failures, regulatory changes, or third-party actions.

Services are provided "as is" without warranties of any kind.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Radom is not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount of fees paid by you in the 12 months prior to the claim


11. Indemnification

You agree to indemnify and hold harmless Radom and its affiliates against any claims, damages, losses, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any law or third-party rights.

12. Dispute Resolution

You agree to resolve disputes informally where possible. If unresolved within 60 days, disputes will be referred to:

  • Arbitration under the LCIA Rules
  • Seat: London, UK
  • Language: English

You waive the right to participate in class actions or representative proceedings.

13. Governing Law

These Terms are governed by the laws of England and Wales. For matters not subject to arbitration, the courts of London shall have exclusive jurisdiction.

14. Changes to Terms

We may amend these Terms at any time. Material changes will be communicated via email or the platform. Continued use of our Services constitutes acceptance of updated Terms.

15. Contact Us

Radom Pay Limited 71–75 Shelton Street, Covent Garden London, WC2H 9JQ, United Kingdom Email: contact@radom.com